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Orders typically processed & shipped within 1-3 business days. Saturday, Sunday & holidays excluded. Free shipping does not apply to FedEX Next Day or PO Box / Rural Route Delivery. Offer is valid through 12/31/18.


    The GPS chip in the Equipment will operate only if you place the Equipment near a window or other opening to the exterior of the premises. In the event of an emergency call to 911, you must be prepared to provide your address and exact location inside the premises as the 911 call center will NOT have your physical address and may not be able to determine your location. If the corded or cordless phone which you connect to the Equipment requires external electric power to operate, your service (including the ability to make and receive 911 calls) will NOT be available during a power outage. Neither TracFone Wireless, Inc. nor Straight Talk, nor any of their affiliates, shall be liable for any service outages and/or Your inability to access 911 emergency service personnel for any reason.

    International service available for calls originating from U.S. and Puerto Rico only. No international roaming. Personal use only. IMPORTANT NOTICE FOR CUSTOMERS CALLING MEXICO: Enjoy Unlimited* Mobile to Mobile calls to Mexico during a 30 day cycle. To minimize unreasonable use, each mobile phone will be allowed to call up to 15 unique destination numbers per 30-day period. The number of personal use calls to these unique destination numbers is not limited and automatically resets when the Account is renewed. Other restrictions apply. Straight Talk reserves the right to terminate your service for unauthorized or abnormal usage. International service available to select destinations which are subject to change at any time. See Terms and Conditions of Service at for complete details.

    Equipment is not compatible with data services such as: home security systems, fax machines, DVR services, credit card images, or medical alert systems.

    Provided the battery is charged and the phone plugged into the Straight Talk Wireless Home Phone device does not require an external power source.

  • New address must be within network coverage.

    If you are not satisfied with your device, simply return it to us within 30 days and we will replace it or give you your money back. It's that simple. Straight Talk Service Cards, and /or or unused minutes are non-refundable. It takes up to 30 business days to process the return and credit your account. Credit for returned phones and/or accessories will appear on your credit card statement between 1-2 billing cycles.

    Service Plan cards are not refundable. If the Service Card is purchased as part of a Straight Talk device bundle, the device purchase can be returned/refunded however the Service Card is not refundable.

    Straight Talk Wireless will repair or replace your device that contains a manufacturer's defect that hinders or prevents its proper operation for up to one year (90 days on all accessories) from date of purchase (proof of purchase required).

    All offers are subject to change or discontinuance by STRAIGHT TALK Wireless, Inc. at any time without further notice. Straight Talk Wireless, Inc. reserves the right to limit quantities and to reject or cancel orders in its sole discretion. Product is not for resale or distribution.

    Signature is required for USPS & FedEx delivery method.